Customer Service

OverstockSunglasses.com Customer Service Policies


Shipping

Shipping charges are a flat rate per order.
All USA orders are shipped via USPS First Class Mail.

Shipping charges:

  • USA: Choose FREE SHIPPING option in cart
    ($5.95 value.)
  • Canada: $12.95
  • All other international: $14.95

Warranty

Lifetime No Fault  Break or Loss Warranty    

Lifetime- Break, Scratch or  Loss, $25.00  fee per claim.  Loss 1 replacement only. Proof of purchase-required.

Returns

Return policy 30 Day 100% satisfaction guaranteed. Please call 800-724-9401 to obtain a return authorization.

No Fault Replacement

Consumers may send in their broken eyewear one time for any reason for the life of the product for a full replacement no questions asked for a modest fee of $25

Coyote Eyewear also offers a standard repair service of any single part replaced for $15.

Is my credit card information secure through this site?

Yes. OverstockSunglasses.com utilizes PayPal for payment processing so you can feel confident knowing that your credit card information is securely handled. You are NOT required to have a PayPal account to utilize this shopping cart.